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Warning!
"Manufactures
defects will only be covered" There
are absolutely no refunds for any fueled
items or used items regardless of damage
or performance, all sales are FINAL! Any
unauthorized packages returned without a
valid RMA number written on the exterior
packaging will be refused and sent back
to the customer. Freight collect and COD
packages will not be accepted.
scooterdepot.us attempts every effort to
ensure that products are completely functional
and free of any damage before shipment from
our warehouse. We strongly suggest our customers
please inspect your new product immediately
upon receipt. If the vehicle is damaged
during the shipping, you must contact our
Customer Service Department within 3 days
of delivery to obtain a RMA number and we
will provide you with free replacements
parts, & free live telephone technical
support within the 30 days warranty period.
HOWEVER, if you insist to return the product
– Remember! All returns are subject
to a 30% restocking fee and original shipping
and handling are not refundable.
Customers are responsible for returning
the merchandise at their own expense.
Freight collect and COD packages will not
be accepted.
The customer is responsible for any damage
or loss occurred during the return shipping.
No returns will be accepted without prior
authorization from scooterdepot.us
All returns must be pre-authorized by scooterdepot.us
personnel. To receive your Return Authorization
Number, please call us at 1-888-839-7088.
Merchandise returned within 7 days
of receiving the product and item
must be received in 100% new, re-sellable
condition. Merchandise is not eligible
for refund if it has been ridden,
worn, used, abused or damaged in any
way. Merchandise must arrive complete
(including warranty cards, manuals,
accessories, promotional items, etc.)
and in the original packaging. We
will not accept any scooter returns
based on unsatisfactory legal status.
Please check the legal status of scooters
in your area, AND you may contact
your state legislature and local Department
of Motor Vehicles.
If you are returning the product,
you must read the following terms
thoroughly! Only after an inspection
of returning product, a refund check
will be issued and mailed to you within
2-3 weeks of receipt.
You must meet all the following terms
to qualify for a refund.
All returns are subject to a 30% restocking
fee and original shipping and handling
are not refundable! Customers are
responsible for the returning shipping
cost!
• The products must be returned
in unused and resalable condition
in its original packaging. A copy
of your original invoice must be included
in a return shipment. .
• All packaging materials, instruction
sheets and/or instruction manuals
must be returned.
• All manuals and warranty registration
cards must be unmarked.
• Display the RMA number prominently
on the outside of the box to avoid
delays to your refund.
Warning:
If there is
any charge back initiated by customer
due to damages you will have to pay
30% restocking fee
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